Returns & Refunds Policy
We take pride in delivering high-quality, natural oils. If you’re not satisfied, here’s how we can help:
1. Return Eligibility
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Returns accepted only if the product is damaged, leaked, or incorrect upon delivery.
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Must be reported within 48 hours of receiving the order, with photo proof.
2. Non-Returnable Items
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Opened or used products.
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Orders returned after 7 days of delivery.
3. Refund Process
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Once verified, refunds will be processed within 5–7 business days to the original payment method.
4. Exchanges
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We replace items only if they are defective or damaged. Contact us to initiate an exchange.
5. Contact
Email: care@tridenttex.com WhatsApp: [+91 99409 17878]